Shipping policy

At Kydie & Co, we’re so excited to get your jewellery to you 🤍 Please take a moment to read through our shipping information below.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been packed and shipped, you’ll receive a confirmation email with tracking details.

Please note: During busy periods, launches, or sales, processing times may be slightly longer — thank you for your patience ✨

Shipping Within Australia

We currently ship Australia-wide.

Shipping times are an estimate only and may vary depending on your location and Australia Post or courier delays.

Shipping costs are calculated at checkout.

International Shipping

If international shipping is offered, delivery times will vary depending on destination and customs processing.

Kydie & Co is not responsible for any customs duties, taxes, or delays caused by international customs.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information via email. Please allow up to 24 hours for tracking updates to appear.

Lost or Delayed Parcels

Once your order has been handed over to the courier, Kydie & Co is not responsible for delays, lost, or stolen parcels.

If your parcel is delayed or missing, we recommend contacting the courier directly using your tracking number.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout.

Kydie & Co cannot be held responsible for orders delivered to an incorrect address provided by the customer.

Questions?

If you have any questions about your order or shipping, we’re always happy to help 🤍

Please contact us at:

📧 kydie_andco@outlook.com

By placing an order with Kydie & Co, you agree to this shipping policy.

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